What is Responsible Gaming at 1Win

Responsible Gaming is an important part of the 1Win Kenya Online Casino Policy that directly relates to customer service. Its main goal is to prevent all sorts of problems related to gambling addiction. 1Win is very reverent about the comfort of its customers, so it pays special attention to the detection of excessive tendency to bet. Another equally important aspect is 1Win’s desire to limit access to the platform for underage users from Kenya.

The online casino service should be as comfortable as possible and remain only a part of your leisure time. Otherwise, gambling addiction entails a bunch of negative consequences (job loss, debts, health problems and disruption of relationships within the family).

Recommendations for maintaining control

The key to a responsible gambling policy is to maintain control over your actions and online betting. Think of it only as entertainment, one of the possible options to spend fun time with like-minded people. Follow some simple rules to prevent potential problems:

  • Don’t start wagering if the last few bets were unsuccessful (moreover don’t raise the amounts!), take a time out and you will definitely get lucky another time;
  • Set in advance the amount you are willing to lose, never go beyond it;
  • Monitor the time of your gambling activity and don’t spend the whole day betting;
  • Always remember that your losses are only random, because all the outcomes of games at 1Win Kenya are randomly generated;
  • Never sit down to play if you are upset/ angry or under the influence of alcohol.

Signs of gambling addiction

To feel the fine line when you have become dependent on online betting is very difficult on your own. Even your loved ones will often not be able to prove it to you. Answer yourself honestly to a few questions to identify a possible problem:

  • Do you consider online betting as your serious hobby?
  • Are your betting amounts constantly increasing?
  • Do you often borrow money or ask to borrow money to place more bets?
  • Does your gambling activity time exceed 8 hours?
  • Does your immediate environment have a negative attitude towards your online casino hobby?
  • Do you experience negative emotions when you fail to open 1Win and place a few bets?
  • Do you often try to win back after unsuccessful bets?
  • Do you have no control over the amounts of your bets?
  • Do you hide the fact that you bet at casinos from your relatives?

If you had at least 5 answers that were ‘Yes’, contact 1Win Kenya support or any other source struggling with gambling addiction.

Self-exclusion from gambling on 1Win

One of the surest ways to combat gambling addiction is to use the self-exclusion option. This means that you restrict yourself for a certain period of time access to the online casino 1Win Kenya. To do this, contact customer support with the appropriate request.

You can restore access afterwards if you also send a letter. As an alternative to such a drastic measure, try seeking help from a trusted gambling addiction specialist:

What 1Win does to ensure responsible gambling

The 1Win platform has built a complete system to help players take a more responsible approach to online gambling. This policy is applied globally and is aimed at playing safely and engaging without losing control. Some of the most popular tools include:

The option to self-exclude customers (either permanently or for a certain period of time with subsequent restoration of access);

  • Account verification, in particular checking your age (to exclude underage users from Kenya);
  • Prohibition to create multiple accounts from one IP address;
  • Options to limit gambling time and money spent per day/week/month;
  • Co-operation with other competent authorities to combat gambling addiction.